So, I've been using MetaMask to try app.compound.finance and everything went well. I've deposited a small sum and connected the app to the wallet. But a few weeks later I decided to deleted the chrome extension fearing any type of security threat as I am spending a lot of time in the internet.

But, to my surprise, deleting the extension and using the seed phrase to recover the account did not bring back the wallet I used for Compound Finance. I can still see that my address has the money I left there. But I just don't have access to this wallet anymore like I used to.

I've contacted MetaMask support e-mail for assistance over how to get access to the wallet back using my seed phrase. But they are taking a bit longer than expected to respond the emails. In other wallets, and other crypto projects, all you need is your seed phrase and you would be safe losing your password, your mobile deviced used for 2FA, and any other security resource. For this, I have only exported my seed phrase and not all the private keys for each wallet inside MetaMask.

But I was caught off guard with MetaMask. I thought having a seed phrase is everything I would need to get it back. Apparently it wasn't and I was looking for anyone who went through the same problem in order to figure out how they proceded.

  • The seed phrase is enough for retrieving all the keys. Are you sure you have the correct seed phrase? – Sanjay S B Oct 20 '19 at 4:24
  • I'm certain this is the seed phrase. But because I was not used to browser wallets I just didn't know how to properly handle them. So, I imagined that I could get all my addresses back using the seed regardless of what happened to my browser. – Matheus Oct 20 '19 at 22:16
  • If your seed is correct you could also import it on a completely different device. – Niklas Feurstein Oct 21 '19 at 13:17
  • I'll try that. Thanks – Matheus Oct 21 '19 at 19:05
  • I managed to recover the funds. I had really created two wallets and luckily both seed phrases were close to each other in my storage. – Matheus Oct 21 '19 at 22:44

The seed phrase definitely is enough to recover your account.

When installing MetaMask it prompts you to input a seed phrase or generate a new account.

Then choose the seed phrase and copy it.

As you mentioned it isn't working for you.

  1. Make sure you spelled everything correctly.
  2. The mnemonic phrase is 12 words. Are you sure you got all of them right?

You are in the Blockchain space everyone is reliable for his passwords himself. MetaMask can't do anything about it. Either you can fix it yourself or you "loose" all your funds. That's just how it is.

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    Thanks for reaching out but I really couldn't get access to the wallet that I had previously. I'm certain this is the same seed that I exported. The wallet that I used to transfer to Compound is just not there for me to control any more. – Matheus Oct 20 '19 at 22:15
  • Luckily I found another seed phrase. It was close to where I stored the first one. Apparently everything is fine and I recovered funds. – Matheus Oct 21 '19 at 22:43
  • Great to hear that you could solve your problem :D – Niklas Feurstein Oct 22 '19 at 11:28

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