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On 6/13, from Mist, I went through the "Deposit using Bitcon" option. My BTC are in Coinbase and as far as Coinbase is concerned, the transaction is confirmed. But, the Ethereum are not showing in my wallet. I tried looking up my address in Etherscan, but it also shows 0 Ethereum. Any idea?

marked as duplicate by Waqar Lim Jun 18 '16 at 12:42

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  • Do you have a transaction ID? – Hans Meyer Jun 17 '16 at 16:33
  • same for me, it shows 0 on my wallet. Though, on another window it confirmed that the bitcoins were received, changed to Ethereums and transferred to my wallet adress. – user2896 Jun 18 '16 at 5:57
  • Turns out there was another post just like mine here: ethereum.stackexchange.com/questions/1717/… I contacted ShapeShift support and they were able to reverse the transaction – John Lindley Jun 21 '16 at 16:06