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I'm beginning with Ethereum Wallet to deploy the smart contracts. I utilize Rinbery testnet to work. Unfortunately, for the moment I don't possess any amount of Ether to deploy the contracts. Then I go to a faucet website (https://faucet.rinkeby.io/) to request some cash. I think that my account contains some cash now by consulting https://rinkeby.etherscan.io. But in the application Ethereum Wallet, my account still has no cash. And I see this message when consulting my account in the app :
If your balance doesn't seem updated, make sure that you are in sync with the network.
Can someone help to synchronize to the network ?

enter image description here

Here is what I found on rinkeby.etherscan.io: enter image description here

  • At the top between "Send" and "Contract" buttons there are a couple of indicators about the synchornization, those appear to be at 0 meaning the synchorization didn't start. Make sure to download a recent version of "Ethereum Wallet". – Ismael Apr 17 '18 at 19:32
  • When I launch the application, it displays an openning window as you see here. Will I need to wait until the end of the sync or I can click "LAUNCH APPLICATION" to open the app ? – Van Minh Nhon TRUONG Apr 18 '18 at 8:21
  • Yes, you can launch the application but you will not be able to make a transaction until it has finished syncing, nor consult the updated balances. You can look at your addresses or previous transactions if they were synchronized previously. – Ismael Apr 18 '18 at 14:02
  • I did let the application launching during hours for syncing but nothing changed. Can you explain how to sync the network that I can see the exact balance of my account in Ethereum Wallet application ? – Van Minh Nhon TRUONG Apr 18 '18 at 14:37
  • If the indicator at the top remain at zero it indicate some kind of network issue, perhaps are you behind a firewall or proxy?. You can try reinstalling Ethereum Wallet (make sure to backup your keys!!). If all else fails you can try running a geth instance from a console to try to determine what is failing. – Ismael Apr 18 '18 at 18:39

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