I am having an error with Web3. After going through all possibilities I decided to post a question hoping for someone with a solution.

The error I keep getting is:

TypeError: Cannot read property 'then' of undefined

web3.eth.getAccounts().then(accounts => {
   web3.eth.getBalance(accounts[0]).then(balance => {

Note: this exact same code is running fine on two other servers. I do have the exact same versions of Truffle, React..etc as the other two.

Any solutions will be appreciated! Thanks in advance.

  • what is the web3 version you use? Commented Mar 27, 2018 at 18:29
  • Things related to .then have changed with version, you should specify your web3 version in question.
    – Ayushya
    Commented Mar 27, 2018 at 19:10
  • You need at least web3 v1.0 because it has support for promises, for version v0.20 it only supported callbacks, you have to use a third party library like bluebird to promisify functions.
    – Ismael
    Commented Mar 27, 2018 at 19:15
  • did you solve this problem?
    – Sajuuk
    Commented Jul 31, 2018 at 12:45

2 Answers 2


have you tried to add a catch in order to output the stacktrace of your error ?

Just add at the end of your promise chain : then(account => {...}).catch( err => { console.log(err); }

You'll then be able to see in the console the stacktrace of the error and distinguish if it is accounts or accounts[0] which is undefined.

If it is accounts[0], ensure your web3 instance is connected. If is is the whole accounts object, ensure you use Web3.js v1.x.x and not v.0.2.x

  • unfortunately somehow my error was thrown before this catch was in effect, possibly because I used jQuery. jQuery.Deferred exception: Cannot read property 'then' of undefined TypeError: Cannot read property 'then' of undefined
    – Sajuuk
    Commented Jul 31, 2018 at 12:44

Try wrapping it in an asynchronous function:

private async deployContract(): Promise<string> {
  return Promise.resolve('Check done');

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