I am sorry if this is a stupid question but if someone can help I would appreciate it. first I have the keystore to where the tokens were linked to, I already sync completely to the network. I show the right ethereum balance but my tokens never got recovered. I checked Etherscan to make sure they are still there and they are, but I can't find anyway to recover it in my account. I've looked at tons of forum posts but nothing I can see tells me how to recover tokens in general just the ether itself, can someone please tell me what I need to do? Keep in mind I'm not the best at understanding the ethereum wallet.

  • Rest assured, your tokens are there, but the tool you're using presumably doesn't know to show them. ERC20 tokens are just smart contracts deployed to Ethereum, and a tool needs to know about that token contract to display your balance. What tool are you using? Might I suggest myetherwallet.com (but preferably download the offline version)?
    – user19510
    Commented Jan 9, 2018 at 23:27
  • I tried to use myetherwallet but it keeps freezing and not pulling my keystore?
    – John
    Commented Jan 9, 2018 at 23:58
  • I am using I believe the mist wallet
    – John
    Commented Jan 9, 2018 at 23:58
  • It can take a few seconds (maybe up to 20 or 30) to decrypt a keystore file... did you wait at least that long? I'm not familiar enough with Mist to know whether it can display arbitrary ERC20 tokens. MetaMask is yet another option.
    – user19510
    Commented Jan 9, 2018 at 23:59
  • I tried it but it just keeps freezing do I need to create an account in myetherwallet to work?
    – John
    Commented Jan 10, 2018 at 2:28

1 Answer 1


Unfortunately, your best bet may be to forget about your lost tokens and start investing your time in cryptocurrency technology that is less buggy than Ethereum. I personally don't understand how it has gotten to be worth as much as it has with so many bugs and problems.

  • Can you explain a little more about the bugs you mention? Which bugs specifically do you think have affected the OP? Commented Jan 9, 2018 at 23:18
  • 1) Syncing problems caused by CryptoKitties
    – Dude
    Commented Jan 9, 2018 at 23:26
  • If by syncing you mean sending transactions: The gas price market is working as expected. As demand for block space grows, so does the gas price. People unwilling to increase their gas price will see slower transactions. This is compounded by some wallets/exchanges not auto-adjusting prices, meaning transactions are submitted at prices which are too low. (I'll concede that their are scaling limitations at present. These are being addressed. Anyone can listen to/watch the weekly core dev meeting to understand where various parts of the project are currently at.) Commented Jan 9, 2018 at 23:40
  • If by syncing you mean running a full node: There's no real need to run a full node if you're not mining or doing something else involved, like developing, etc. That said, syncing a full node, with the correct gear (e.g. SSD not HDD) should only take ~25 hours. See this Reddit thread from last week: reddit.com/r/ethereum/comments/7n4v64/… Commented Jan 9, 2018 at 23:40
  • No by sync I mean I opened the wallet add the keystore to the appdata folder and it has uploaded/sync all blocks.
    – John
    Commented Jan 9, 2018 at 23:57

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