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EDIT: Please note that this concern revolves around the "Contracts" portion of MyEtherWallet. I'm not trying to send funds from my account, I'm trying to recover funds for a failed ICO using the information provided to me by the ICO.
I recently participated in an ICO (OMD Coin) which was unsuccessful. They sent instructions to use the "contracts" function of MyEtherWallet in order to get a refund of my original deposit. When I follow the instructions, I get the following error message:
"Insufficient funds. The account you tried to send transaction from does not have enough funds. Required 783636000000000 and got: 0."
I reached out to the company for more information. Is it possible that they sent out instructions before the actual ICO has completed (based on my research), or that the funds were stolen?