1

Another "I accidentally sent x to y... question"

I sent some ETH from Coinbase to a VEN Wallet on hitbtc. I meant to send it to my ETH wallet on hitbtc so I could buy VEN. Coinbase is showing that the transaction was successful.

I've reached out to both services explaining what happened, and wondering what my recourse is. Several people have told me that I might be ok since VEN is an erc20 token.

Any idea what's going to happen? It's been about 30 minutes and nothing is showing up over on hitbtc.

https://www.etherchain.org/tx/3bfc8bcfda34841ba778eb20fa2a72389ba80fcd9d88538ed5c351f5f183622b

closed as off-topic by Malone, Richard Horrocks, lungj, Ismael, Distic Dec 18 '17 at 15:21

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Customer support for a 3rd-party application/service is off-topic for Stack Exchange. Please contact them directly. https://meta.stackoverflow.com/questions/255745/why-were-not-customer-support-for-your-favorite-company" – Malone, Richard Horrocks, lungj, Ismael, Distic
If this question can be reworded to fit the rules in the help center, please edit the question.

  • Hi there. Your best bet is to wait for responses from the support folks. You'll likely only get speculative answers here, which probably won't be much help. – Richard Horrocks Dec 17 '17 at 14:25
  • This question was put on hold as off-topic, but I still think it's valuable to update (even though I can't do it as an official answer). This particular mistake seems like it will be reversible (it'll take 2 months and cost $100). support.hitbtc.com/hc/en-us/articles/… – djibouti33 Dec 19 '17 at 1:23
  • That's actually quite useful - I hadn't realised exchanges would charge for recovery (in cases where it's possible), though I suppose it makes sense. Thanks for following up :-) – Richard Horrocks Dec 19 '17 at 10:01
0

Seeing as the transaction was successful, its a matter of knowing what entity controls the private key of 0xfd3a4db33e79b4b788805700d69568ffcb1ca079. That is where the ETH is stored and to whom the concerns should be addressed.

Not the answer you're looking for? Browse other questions tagged or ask your own question.