I tried to transfer Ether from my Coinbase account to somebody but the recipient declined it for a technical issue. Therefore, the status of the transaction is now cancelled with TxReceipt Status as “Fail” from Etherscan page.

However, the coin is NOT restored to my Coinbase account yet, and Coinbase support says that it is lost for good and there's no way that I can reclaim it.

Is this really true? Or can anyone tell me how can I reclaim this to my account?

  • Please share the tx hash so we can look it up on Etherscan. Commented Nov 28, 2017 at 12:15
  • @pabloruiz55 thanks for your comment. tx hash value is 0x581a5303beb776df3d363866a22de0e340ae6be63fe636f044983e685b060ea9
    – kjee
    Commented Nov 28, 2017 at 13:11
  • This may help you understand your problem: ethereum.stackexchange.com/questions/4072/… Commented Nov 28, 2017 at 13:12
  • @kjee the transaction hash you shared is invalid. Are you sure you entered it correctly? where did you get it? etherscan.io/tx/… Commented Nov 28, 2017 at 13:13
  • @pabloruiz55 sorry for the confusion. This is an url for the transaction. etherscan.io/tx/…
    – kjee
    Commented Nov 28, 2017 at 13:22

1 Answer 1


When you say "the coin" is not restored... You mean the 4.20xx ether you sent?

From seeing the account I can say you did get back the 4.20xxx ether that were sent to the failed transaction. https://etherscan.io/address/0x2c2ff4ccd958954c5a5802c8cf81555d936f78ca The account has that very same balance.

You received 2 transactions that total 1001 ether and then sent 3 transactions that total that same amount. The smaller one of 4.20 ether failed and that is the balance the account currently has.

  • Thanks a lot for clarifying this. However, honestly, this account a new one for me and have no idea where it is associated with. Would you give me a guidance regarding how to claim this coins?
    – kjee
    Commented Nov 28, 2017 at 16:35
  • If this account is yours, then you should have the private key associated with it that would allow you to make transactions. I'm not sure what you are asking for, sorry. Commented Nov 28, 2017 at 16:38
  • @pabloruiz55 it seems the wallet has a logic to transfer ethers that is not clear for us. If you follow the transactions, you can´t end it. I tried a couple of address to see where it ends and I couldn´t find it. And it has a pattern. 2 big amount transfer and 2 small. Maybe kjee doesn´t have the private key Commented Nov 28, 2017 at 17:58
  • @LuizSoares Yes. The transaction is handled by Coinbase and I don't have a private key for this address.
    – kjee
    Commented Nov 28, 2017 at 18:18
  • @kjee I fear you are out of luck. You should never make a transaction to a smart contract with an account you don't own the private keys to. Commented Nov 28, 2017 at 18:20

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.