Is my ETH lost if the receiving exchange company does not recognize smart contracts? is there a way to reverse transaction or recover the ETH sent?
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3I'm voting to close this question as off-topic because it for 3rd-party application/service support.– Ismael ♦Sep 6 '17 at 21:19
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Contact the support and don't give up, they should recover your ETH. See this related thread on reddit: reddit.com/r/bitfinex/comments/6vi7sy/sent_ether_from_bitstamp_to_bitfinex_not_aware_of/– Adrien BeNov 22 '17 at 1:37
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In principle, there is no reason why an exchange should not accept founds coming from a smart contract. So either your smart contract has gone out of gas and your funds have never been sent, or the exchange should have received it.