about 2 days ago, using myetherwallet.com (via MEW) I swapped some ETH for BTC, with no funds arriving at my BTC wallet, and funds are still missing from my ETH account.
I instigated the swap, some red text on the right of screen popped up for an instance saying "not enough funds" , then a green tab across the bottom of screen stating the transaction was successful, which after about 10 - 20 seconds then turned red and stated that the transaction was cancelled. I copied the Transaction details and I have raised a support ticket with myetherwallet.com and bity.com, however have only received a automated email response.
Has any one else had a similar experience or can someone shed some light on resolving this matter???