When I try to import presale JSON wallet using the Ethereum GUI just closes (Kind of crashes) and does not import, has anyone seen this?

It appears the password is good I have checked the eth address and it shows the amount of ether I expect.

So I can't import my presale ethereum seed wallet. Has anyone fixed it and how to continue?

  • I'm having the exact same issue right now.
    – Jeff Braun
    Commented May 24, 2017 at 16:07
  • Might be a bug. Parity also supports presale wallets. (Note, I work for parity, but if Ethereum Wallet is temporary unavailable, you should give this a try.)
    – q9f
    Commented May 24, 2017 at 18:21

1 Answer 1


I wasn't able to use the Ethereum wallet I tried on my mac and PC. I upgraded mist and ethereum wallet sync'ed nodes. Nothing worked. As a last resort I used https://www.myetherwallet.com it worked like a charm and I was able to transfer my ether to a safe exchange (Safe enough). If you do this then make sure you first test opening a small wallet (a backup for example of a UTC-xxxxxxxxxxxx file) with a small amount of ether $5 worth and test the transfer to your target (exchange) so there are no surprises for you when you do the presale wallet work. Do your due diligence and a ton of homework so you know what you're doing. loosing your ether is a nightmare I would not have been able to wake from. Good Luck.

  • Thank you for your responses, Maybe Parity would work as well. Like I said do your due diligence, thanks for your suggestion 5chdn.
    – user8812
    Commented May 25, 2017 at 15:50

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