I created a SAFE on Ethereum and Polygon POS and bridged $200,000 of MATIC from the ethereum SAFE to the Polygon safe. The funds never arrived to the Polygon safe.

Steps Performed:

  1. Created a SAFE on https://safe.global/ for polygon ([polygon safe][1])
  2. Used Etherscan to create the same SAFE on Ethereum ([ethereum safe][2])
  3. Deposited MATIC into the Ethereum SAFE
  4. Started a bridge on [Polygon Portal][3] ([transaction][4])


Matic deposited in polygon SAFE


bridge still in "Pending" State over 1 week later [![Pending State][5]][5]

Does anyone know a way to:

  1. check the error messages for why this bridge is failing
  2. fix the root cause

Potentially related polygon help article: https://support.polygon.technology/support/solutions/articles/82000905001-why-can-t-i-bridge-my-funds-through-my-smart-contract-wallet-

  • this is not a developer question, please contact polygon support for help
    – mikheevm
    Commented Apr 18 at 9:44
  • If official bridge you can have to complete on ethereum and pay the final gas fee. Seemed to confuse a lot of people. Check if there is an option to complete the transfer on the same site you bridged from.
    – Maka
    Commented Apr 18 at 20:51
  • I’m voting to close this question because it's not developer related
    – Torof
    Commented May 13 at 6:13

1 Answer 1


I understand how stressful that must be. We can't do much on Safe's side as the transactions seem to have gone through. I can only advise to get in touch with Polygon's Plasma Bridge team here: https://support.polygon.technology/support/tickets/new

Hope they will be able to help. Best, Louis

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