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The question is the same as here Run the safe-global/safe-infrastructure service for a sample test.

It was done all steps, but the answer did not help to resolve the problem. So we still get the error during indexing/creating the wallet process:enter image description here CGW logs returned error Code 600: Error fetching Safe info (42: ) Logs:

[2023-09-04T08:04:53Z INFO  _] Response succeeded.
[2023-09-04T08:05:00Z INFO  rocket::server] GET /v1/chains/1230/safes/0xD29e6bAF19795291724B1766fbd1F04dcb76b5bB:
[2023-09-04T08:05:00Z INFO  _] Matched: (get_safe_info) GET /v1/chains/<chain_id>/safes/<safe_address>
[2023-09-04T08:05:00Z ERROR safe_client_gateway::utils::errors] ERR::404::/v1/chains/1230/safes/0xD29e6bAF19795291724B1766fbd1F04dcb76b5bB::ApiErrorMessage: code:42; message:Some(""); arguments:None
[2023-09-04T08:05:00Z INFO  _] Outcome: Success
[2023-09-04T08:05:00Z INFO  safe_client_gateway::monitoring::performance] MT::GET::/v1/chains/<chain_id>/safes/<safe_address>::1::404::/v1/chains/1230/safes/0xD29e6bAF19795291724B1766fbd1F04dcb76b5bB::1230::167.233.10.221
[2023-09-04T08:05:00Z INFO  _] Response succeeded.

Master copy was added manually in admin: Master copy was added manually in admin

Also, SafeProxyFactory was added manually in admin: SafeProxyFactory was added manually in admin

What are we missing? Could anyone help to understand the issue 42 without the message? enter image description here Thank you!

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  • Does it never resolve? I believe in the creation flow the UI polls the CGW until the account is available.
    – mikheevm
    Sep 5, 2023 at 11:57
  • @mikheevm I'm, sorry, what do you mean?
    – Yevheniia
    Sep 5, 2023 at 13:09
  • When you create a safe in the UI, it takes some time for the backend to index it, so it's totally expected to see a few 404s until it gets indexed
    – mikheevm
    Sep 5, 2023 at 15:30
  • @mikheevm I got it, it does never resolve. We were waiting for 24 hours and even 1+ week. What are the issues here might be?
    – Yevheniia
    Sep 5, 2023 at 15:54
  • We found the reason of the errors. Thank you for your help! ethereum.stackexchange.com/a/154160/124073
    – Yevheniia
    Sep 5, 2023 at 18:45

2 Answers 2

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  1. The first problem was the wrong RPC_NODE_URL (where the wrong address was specified).
  2. Then the following problem: 2 records were created for the history chain for the transaction service - but there must be 1 Tx Service per Chain, with different workers, PostgreSQL, Redis and RabbitMQ.. https://github.com/safe-global/safe-infrastructure/tree/main
  3. So, we deleted the entry from the database and the errors in logs disappeared, after that, all workers that were shut down started to work without errors.
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Will add more information

Here is log from CGW service

[2023-09-05T10:36:54Z ERROR safe_client_gateway::utils::errors] ERR::404::/v1/chains/1230/safes/0xD29e6bAF19795291724B1766fbd1F04dcb76b5bB::ApiErrorMessage: code:1337; message:Some(""); arguments:None
[2023-09-05T10:36:54Z INFO  _] Outcome: Success
[2023-09-05T10:36:54Z INFO  safe_client_gateway::monitoring::performance] MT::GET::/v1/chains/<chain_id>/safes/<safe_address>::46::404::/v1/chains/1230/safes/0xD29e6bAF19795291724B1766fbd1F04dcb76b5bB::1230::167.233.10.221
[2023-09-05T10:36:54Z INFO  _] Response succeeded.

Maybe it can help

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  • Yes, there are two errors, 42 and 1337. 1337 Appears once at first time when requesting the GET /cgw/v1/chains/1230/safes/0x04202a.. , but 42 errors appears all the time after for the same endpoint
    – Yevheniia
    Sep 5, 2023 at 13:07

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