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Pardon me for my poor english. What I am trying to achieve is:

I am learning node JS developing a crypto currency exchanger as a homework project where user can deposit ERC-20 token and Ethereum. I am generating unique ethereum deposit address for every user, where they can deposit ERC-20 token and ethereum. but after sometime I want to move the received ethereum and ERC-20 token to another address (cold wallet). Now my question is, if someone only send ERC-20 token to the address and no etherum, then how I'll get ethereum to pay as gas fee to transfer the received ERC-20 token to cold wallet ? If suppose, I am first paying etherum (for gas fee) from cold address to the user address, and then using that etherum to transfer received ERC-20 token, will it work at mass level ? means if 10000 users do the same thing at the same time, will not it create a problem ? or is there any better solution for this ? please help

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if someone only send ERC-20 token to the address and no etherum, then how I'll get ethereum to pay as gas fee to transfer the received ERC-20 token to cold wallet

You buy ETH and deposit it on the address needing ETH.

means if 10000 users do the same thing at the same time, will not it create a problem ? or is there any better solution for this ?

Yes. Everyone needs ETH for gas fees.

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