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We're trying to retrieve our augur tokens purchased in the crowd sale.

The balance shows up on etherscan/ethplorer, but when we follow augur's instructions re myetherwallet, the balance is 0.

Augur has stopped replying to our emails.

Thanking everyone in advance.

John

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  • John, did you solve that issue, or is it still active?
    – Tesa
    May 31, 2017 at 21:16

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If you can see your balance in etherscan that is fine. you no need to worry about myetehrwallet. Try with mist wallet. or try incognito mode myetherwallet.

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